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Encourage the Heart

Based on Kouzes and Posner's groundbreaking leadership model? The Five Practices of Exemplary Leadership?? Encouraging the Heart delves deep into one of the most difficult practices. While many people assume that money is a key motivator, Kouzes and Posner clearly show that personal, heart-felt appreciation is the ultimate incentive. The DVD is filled with examples of managers helping others believe in themselves, celebrate their uniqueness, and discover their own value. You’ll visit a Massachusetts-based software company, The MathWorks; Michigan-based natural gas and electric utility company, Consumers Energy; a nonprofit agency in Silicon Valley, Sunnyvale Community Services; and New Jersey-based Honeywell Commercial Aviation to see the power of encouragement in action.

The ETH Workbook

Employees can become exhausted, frustrated, and sometimes entirely disenchanted–and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts and minds of their employees. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example.

The ETH Leadership Manual

All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes. Recognized experts in leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives readers a thoughtful approach to motivating individuals within an organizational structure.

Package includes ETH Workbook, Leadership Manual and a 20 minute DVD.

"Power of Acknowledgement" Webinars and Books

About the Program

Effective leaders make a difference by finding ways to sustain people’s level of commitment and support especially in the difficult periods all organizations experience at one time or another. Sustaining momentum is a key leadership domain. Typically people cannot sustain their levels of commitment to, and engagement in, organizational purpose and goals on their own. This non-engagement results in poor performance, limited productivity, and an erosion of the bottom line. People need consistent affirmation of their value and contribution to the organization in order to know that their efforts are appreciated. This can be accomplished through acknowledgment.

Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic, heartfelt manner. Leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization.

This program is highly interactive and includes a Leadership Acknowledgment Self-Assessment™, case studies, role playing, and a personal leadership action plan. Participants will receive The Power of Acknowledgment by Judith W. Umlas and a workbook.

Who Should Attend

· Senior and mid-level managers who want to improve their leadership skills by using acknowledgment to enhance their interpersonal and communication capabilities

· New managers who are being prepared for higher levels of leadership

· Anyone with hands-on supervisory or managerial experience and responsibility

· Anyone with a current or impending role as an organizational change agent

· Anyone who is aspiring to be a candidate for a leadership position

Performance Focus

· Linking effective leadership and business sustainability

· Strengthening interpersonal relationships

· Motivating teams and corporate stakeholders

· Developing personal leadership capabilities

· Assessing and developing personal Acknowledgment skills

What You Will Learn

The workshop is designed to assist the participant in accomplishing these objectives

· Understanding the need for Acknowledgment to create a culture of appreciation in the organization and on teams

· Defining Acknowledgment and understanding its benefits

· Overcoming the barriers to using Acknowledgment

· Demonstrating the language and subtleties of authentic and heartfelt acknowledgment behavior

· Describing the principles of acknowledgment in the context of your personal leadership style

· Describing how to coach teams, managers, and other corporate stakeholders in using the power of acknowledgment to produce breakthrough results

 

Leading Through Transition

Change and transition are no longer periodic events. Today, they are the ongoing and natural state of most organizations. And while many leaders have become skilled at effecting and responding to structural side of change: creating a vision, reorganizing, restructuring, and so on, it’s rare that they fully grasp or focus on the human side of change: grieving, letting go, building hope, and learning. This workshop helps leaders understand the need to balance the dynamic tension between seemingly paradoxical leadership attributes such as being tough while simultaneously expressing appropriate empathy, catalyzing change while facilitating emotional transition, and having a sense of urgency while being realistically patient. It provides sound research, solid frameworks, and practical resources to help participants assess both individual and organizational patterns of leadership behavior in the face of change, which in turn allows leaders to evaluate what’s working, what’s not working, and what’s missing. Leaders who complete the program will be able to more clearly assess their impact and learn how to meet the demands of both managing the business and leading their people

Facilitators Guide

This comprehensive package includes background information on leading with authenticity in times of transition and introduces the Authentic Leadership Paradox Wheel. It provides detailed instructions for preparing and following up after a one-day and two-day workshops and script for workshop delivery. The package also includes the two sample Participant Workbooks for use in the workshop (one- and two-day versions); a flash drive that contains an electronic copy of the Facilitator’s Guide, workshop agendas, supporting PowerPoint slides, and a set of Paradox Wheel Cards; and a Wheel Poster for capturing results.

Participant Workbook

This practical, easy-to-use Participant Workbook provides leaders with the important information and the tools needed to develop the key leadership skills that are so critical while facing unrelenting change.

Highly designed and printed in 4-color.